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Payment Method

After KYC and proof of address are completed, brokers must add a credit card before creating listings.

Payment methods are managed here:

https://www.we-list.com/settings/payment

All card payments are processed securely by Stripe. WeList does not store full card details on its servers.


Why a card is required

The card is required as a security payment method for marketplace-related issues.

It may be charged only if there are problems with a sale, such as:

  • Seller does not fulfill an order
  • Tickets are not delivered correctly
  • Buyer is denied entry
  • A marketplace applies a penalty to the transaction

For marketplace penalty amounts, see Broker Workflow: non-fulfillment penalties.


Verification charge

When a broker adds a card, a small temporary verification charge of approximately $1 may be applied.

This charge is used to confirm that the card works.

The card is not used for normal payouts. Payouts are managed separately in the payout settings and payout policy.


Add a payment method

  1. Go to https://www.we-list.com/settings/payment.
  2. Click Add Payment Method.
  3. Enter the card details.
  4. Confirm the payment method.
  5. Make sure the card appears as active/default.

Example using fake card display data:

FieldExample
Card typeMastercard
Last 4 digits4832
Expiry07/27
StatusDefault
Payment methods page with a fake card example
Add a credit card after KYC approval. The example above uses fake card display data.

When the card may be charged

The card may be charged if a penalty or marketplace cost is applied because of a problem with a sale.

Examples include:

  • Non-fulfillment penalties
  • Denied entry claims
  • Incorrect ticket delivery
  • Marketplace fines passed through to the broker

WeList may use the card on file to recover those costs according to the applicable marketplace rules and broker responsibility.


Next step

After the payment method is added, the broker should configure where payouts will be received.

Next step: Payout Method.