Sale Status & Payout Timing
After a sale is fulfilled, brokers need to understand where the sale is in the payout process and when it is expected to be paid.
The most important details are:
- Delivery confirmation
- Marketplace payout timeline
- Weekly payout cycle
- Payout method saved inside the broker account
Sale status vs payout status
The Sales page shows two different concepts.
| Type | What it tells you |
|---|---|
| Sale status | Whether the sale still needs delivery or has been completed |
| Payout status | Where the sale is in the payment flow |
Sale statuses
| Status | Meaning |
|---|---|
| Pending Delivery | The broker still needs to deliver the tickets |
| Awaiting | The sale has not been delivered yet or is waiting for delivery confirmation |
| Completed | Delivery has been completed and the sale can move toward payout checks |
| Cancelled | The sale was cancelled or could not be fulfilled |
Payout statuses
| Payout status | Meaning | What to check |
|---|---|---|
| Ready | The sale is valid and will be paid according to the marketplace payout timeline | Check Marketplace payout timelines |
| Processing | The sale is scheduled to be paid this week according to the payout method saved in the broker account | Check the Weekly payout schedule |
| Paid | The sale has already been paid | No payout action is required |
Ready
Ready means the sale is in good standing and will be paid according to the marketplace timeline.
Marketplace timelines can vary depending on the platform. For example, some marketplaces pay after delivery, while others pay after the event or after a fixed review period.
See the full marketplace timing table here: Marketplace payout timelines.
Processing
Processing means the sale is expected to be paid in the current weekly payout cycle.
The exact payout day depends on the payout method saved in the broker account.
| Payout method | Standard payout day |
|---|---|
| Revolut | Wednesday |
| Bank wire transfer | Thursday |
| Cryptocurrency | Friday |
For the full weekly schedule, see Weekly payout schedule.
To check or update the payout method saved in the account, see Payout Method.
Paid
Paid means the payout has already been sent to the broker.
The broker can use this status to confirm that the sale has completed the full sale-to-payout flow.
What affects payout timing?
Payout timing depends on:
- Delivery confirmation status
- Monday 13:00 CET weekly cut-off
- Selected payout method
- Marketplace payout timeline
- Account payout configuration
- Any review, hold, or compliance check
For the full payout schedule, see Payouts.
Quick rule
If delivery is confirmed before Monday at 13:00 CET, the transaction qualifies for the current weekly payout cycle.
If delivery is confirmed after Monday at 13:00 CET, it moves to the next weekly payout cycle.