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Payouts Page

Payout notification

Get notified when a payout is processed

Every time a broker receives a payout, WeList sends an email with the payout amount, payout method, sale included into the payout, and a direct link to view the payout details.

Open payout overview →
WeList payout processed email

WeList payout timing depends on transaction type, delivery confirmation, weekly cut-off, payout method, marketplace timeline, and account configuration.

For a transaction to enter the payout cycle, delivery must be confirmed according to the applicable order and marketplace requirements.

Before payouts can be sent, the broker must configure a payout destination. See Payout Method.


Payouts page overview

The Payouts page is where brokers track what they already received and what is expected to be paid next.

WeList payouts page overview
The Payouts page shows earnings already received, outstanding balance, and the full payout history.

The top metrics help brokers understand payout position at a glance.

MetricMeaning
Total earningsAmount the broker has already received through the saved payout method
Outstanding balanceAmount expected to be paid in the current weekly payout cycle

Below the summary, brokers can review every payout they have received.


Payout history

Each payout row gives the broker a high-level view of a payout.

Brokers can check:

  • Payout amount
  • Payout status
  • Payout method
  • Creation date
  • Processing date
  • Sales included in the payout
  • Fees and deductions

Clicking a payout opens the payout detail view.

Payout detail with fees and included sales
The payout detail shows payout amount, fees, included sales, creation date, and processed date.

What the payout detail shows

The payout detail explains how the final payout amount was calculated.

DetailWhat it means
Gross salesSales included in that payout before payout fees
FeesWeList payout fees and any method-specific deductions
Net payoutAmount sent to the broker
Payout destinationWhere the payout was sent
Included salesSales paid inside that payout batch
Created dateDate the payout batch was created
Processed dateDate the payout was actually processed

Payout method details

The payout detail also shows where the broker will receive the payout.

Payout method details and sales included in payout
Use the payout method details to confirm where the payout is going and which sales are included.

If the payout destination is wrong or incomplete, update it before the next payout cycle: Payout Method.


POD and POS weekly payout policy

POD (Payment on Delivery) and POS transactions follow a weekly payout cycle.

All POD and POS transactions with confirmed delivery status before Monday at 13:00 CET qualify for the current weekly payout cycle.

Transactions confirmed after Monday at 13:00 CET are automatically deferred to the next payout cycle.

The Monday 13:00 CET cut-off is strictly enforced and non-negotiable.


Weekly payout schedule

Once a transaction qualifies for the weekly payout cycle, payouts are processed according to the selected payout method.

Weekly payout timeline
The weekly payout schedule depends on the payout method saved inside the broker account.
DayPayout method
WednesdayRevolut payouts
ThursdayBank wire transfers
FridayCryptocurrency payouts

Payout fees

Payout fees are calculated from the listing price and depend on the selected payout method.

Payout methodFee
Revolut10% of the listing price
Wire transfer10% of the listing price
Bank transfer10% of the listing price + $5 processing fee
Cryptocurrency10% of the listing price + 5% crypto fee

Example

If the listing price is $1,000, the payout fee would be:

Payout methodCalculationTotal fee
Revolut$1,000 × 10%$100
Wire transfer$1,000 × 10%$100
Bank transfer($1,000 × 10%) + $5$105
Cryptocurrency($1,000 × 10%) + ($1,000 × 5%)$150

In this example, the amount before any other applicable adjustments would be:

Payout methodListing priceTotal feeEstimated payout
Revolut$1,000$100$900
Wire transfer$1,000$100$900
Bank transfer$1,000$105$895
Cryptocurrency$1,000$150$850

Marketplace payout timelines

Marketplace timing may affect when funds become eligible for payout.

MarketplacePayout timeline
WeList B2B1 week after delivery/event
VividSeats1 week after delivery/event
Ticombo1 week after delivery/event
HelloTickets2 weeks after delivery or 1 week after event
SeatGeek2 weeks after delivery or 1 week after event
StubHub2 weeks after delivery or 1 week after event

Processing time disclaimer

While payouts follow the schedule above, minor delays may occur due to operational volume, compliance checks, or technical constraints.

Any deviation from the standard payout schedule will be formally announced in advance.


Payment review or temporary hold

Payouts may be delayed or temporarily withheld under the following conditions:

  • Transactions flagged for irregular or ambiguous activity
  • Deliveries confirmed outside the weekly cut-off window
  • Incomplete or missing payout configuration details

Required payout configuration

Payout execution requires fully completed account settings.

Brokers must provide:

  • Designated payout method
  • Valid and accurate payment credentials

If payout configuration is incomplete or inaccurate, payment may be delayed until the account details are corrected and verified.